Write to us
For any question, write to contact@espir.io. We reply within a few days.
Many questions are answered in the FAQ.
Manage or cancel your subscription
Cancellation happens in the store you subscribed through, never inside the app.
On iPhone: Settings → your name at the top of the screen → Subscriptions → Espir → Cancel subscription.
On Android: Google Play app → your portrait at the top right → Payments and subscriptions → Subscriptions → Espir → Cancel subscription.
To avoid being charged, cancel at least twenty-four hours before the end of the current period or of the free trial.
Restore a purchase
If you change device or reinstall the app, use Restore purchases on the subscription screen, with the same Apple or Google account you subscribed with.
Request a refund
On iPhone, refunds are handled solely by Apple, through reportaproblem.apple.com. On Android, Google handles requests made in the first forty-eight hours; after that, write to contact@espir.io with the date of purchase.
Delete your account
The steps are described on our dedicated page.
Report a problem
Describe what happened, your phone model and its system version, to contact@espir.io. That information helps us reproduce the problem.